Frequently Asked Questions

FAQs

πŸ’Ό Do you have onsite management staff?

We are proud to offer onsite management to assist you with any questions you may have! 

πŸ”§ Do you have a maintenance staff?

We offer a skilled maintenance staff and have an on-call number for after-hours emergencies! 

πŸ’§ What utilities are included in the rent, if any?

We include hot/cold water, sewer, and trash!

⚑️ What utilities are residents responsible for?

Residents are responsible for Gas and Electric through Alliant Energy.

- Studios may not have gas, please contact the leasing office for confirmation. 

🌐 Who are your Internet Service Providers?

Internet providers are Spectrum, Brightspeed Internet or TDS, however they will vary depending on which building you are living in.

πŸ”‘ Can I pickup my apartment keys before move in day?

Keys may be available for an early pickup for a fee. Please contact the leasing office for more information. 

πŸ“¦ I want to hire movers. Are there any restrictions associated with this?

Let’s face it- moving isn’t fun and if you hire movers, they can help relieve the burden of moving. We ask that you move during daylight hours to avoid disturbing your neighbors. Whether you hire movers, or you are moving yourself, you will be responsible for any damage to walls, elevators, floors, doors, etc. as a result of your move- so please use caution and care when moving.   β€‹

β˜”οΈ Do you require insurance?

​For your own protection, we require residents to have a minimum of $100,000 liability umbrella insurance from a reputable insurance company. 

πŸš— Is parking included?

We include one assigned, underground parking space with all 1,2, and 3 bedroom apartments!

- Additional underground parking spaces may be rented for a monthly fee if available.
- Surface lot parking is also available as general parking. 

πŸŽ‰ Do you host resident events?

​We do host regular resident events at no additional cost! This is the perfect time to come and meet your neighbors and get to know the community!